Terms And Conditions

Dog Walking Service Terms and Conditions

1. Introduction

Welcome to Woofin mad adventures (“we,” “us,” or “our”). By using our dog

walking services, you agree to the following terms and conditions, which ensure

the safety and well-being of the pets we care for and set expectations for

payment and service use.

2. Services Provided

We offer dog walking services to Towcester (Northamptonshire) and surrounding

communities . Services may include regular walks, feeding (if requested), and

general pet care during scheduled walks.

3. Client Responsibilities

• Pet Health: The client must ensure their dog is in good health, fully

vaccinated, and that we are informed of any known health issues, medications,

or special care needs.

• Behavior and Safety: Clients must inform us of any behavioral issues that

could impact the dog’s behavior, such as aggression, anxiety, or leash reactivity.

• Access: The client is responsible for ensuring we have access to their dog

at the agreed-upon times, including providing keys or access codes as needed.

4. Invoicing and Payments

• Invoicing: Invoices will be sent out on the last working day of each month,

covering all services rendered during that month.

• Payment T erms: Payments are due within 7 days of receiving the invoice.

Payments can be made via bank transfer, details of these can be found at the

bottom of the invoice.

• Late Payments:Late payments may incur a late fee of £2.50 if the payment is more than 3 days

overdue, then a further £0.50 charges on a daily basis from the 4the day until the

payment is received in full and/or may result in a pause or termination of service

until payment is received.

5. Cancellations and Refunds

• Cancellations:

We request 24 hours’ notice for any cancellations. Cancellations made with less

than 24 hours’ notice may still incur a fee.

• Refunds: No refunds will be given for walks canceled within the 24-hour

period prior to the scheduled service time.

6. Liability

While we prioritize the safety of every pet, we are not liable for:

• Any injury or illness related to a pre-existing condition or the pet’s own

actions.

• Any damage the pet may cause to third parties, including property, during

the walk.

• Incidents that arise from undisclosed information by the client regarding the

pet’s health or behavior.

7. Emergencies

In an emergency (illness, injury, or extreme weather), we will contact the client

immediately. If the client cannot be reached, we may seek veterinary assistance

or take necessary steps to ensure the pet’s safety at the client’s expense.

8. Photos and Updates

With the client’s permission, we may take photos of their dog during walks for

updates or promotional purposes. No photos will be shared publicly without prior

consent.

9. Amendments

We reserve the right to amend these terms and conditions at any time. Clients

will be notified of any changes, and continued use of our services constitutes

acceptance of updated terms.

10. Contact Information

For any questions or concerns, please contact us at 07541261402 or

woofinmadadventures@hotmail.com

By using our services, you acknowledge that you have read, understood, and

agree to these terms and conditions, including payment obligations. Thank you

for choosing Woofin mad adventures to care for your pet!